bjee's Privacy Policy

bjee is a trusted online betting and casino platform in Bangladesh. We place the highest importance on our users' privacy and are always committed to protecting their personal information.

This privacy policy applies to the bjee website (bjee.lat) and all related services. It describes what types of information we collect, how we use that information, who we share it with, and what your rights are.

By opening an account on the bjee platform, using our services, or browsing the website, you are giving your consent to this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

bjee may collect and process the following types of information:

2.1 Information Provided Directly

• Name, email address, mobile number, and date of birth
• Identity document information provided during account creation
• Financial transaction information (deposit and withdrawal records)
• Information provided when contacting the support team
• Documents uploaded for identity verification

2.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Visit time, date, and duration
• Information obtained from cookies and similar tracking technologies
• Gaming activity and betting history on the platform

2.3 Information Received from Third Parties

• Transaction confirmations from payment gateways (bKash, Nagad, Rocket, Upay, bank transfer)
• Information from identity verification services for fraud prevention purposes
• Information collected from technology partners and analytics service providers

bjee uses collected information for the following legitimate purposes:

• Account Management: To create, verify, maintain, and secure accounts.
• Service Delivery: For betting, gaming, payment processing, and bonus management.
• Identity Verification: To confirm a user's age and identity (service available for ages 21+ only).
• Fraud Prevention: To ensure the security of accounts and the protection of financial transactions.
• Customer Support: To resolve your questions and issues.
• Marketing Communications: To send promotional information subject to your consent.
• Platform Improvement: To enhance the user experience and resolve technical issues.
• Legal Compliance: To comply with applicable laws and regulations.
• Responsible Gaming: To identify problematic gaming behaviour and provide necessary support.

bjee has put in place industry-standard technical and administrative measures to ensure the security of your information. We use SSL encryption technology to keep your information safe.

Your personal information is stored on secure servers and only authorised personnel can access it based on specific operational requirements.

We retain your information only for as long as necessary to fulfil the purposes described in this policy, or until the period required by legal obligations has passed. Even after an account is closed, financial transaction records are retained for a legally required period.

Transmitting information over the internet is not completely secure — however, bjee takes all reasonable technical measures to protect your information. If you suspect a security breach, notify us immediately at [email protected].

bjee does not sell your personal information to third parties. However, limited information sharing may occur in the following circumstances:

• Service Providers: Payment processors (bKash, Nagad, Rocket, Upay, bank transfer), technology infrastructure, identity verification, and game software providers — only the information necessary to perform specific services.
• Legal Authorities: Where required to comply with court orders, legal processes, or directives from regulatory bodies.
• Fraud Prevention: With appropriate agencies for the purpose of preventing and investigating cybercrime or financial fraud.
• Business Restructuring: If there is any change in the ownership or operation of bjee, information may be transferred — while maintaining protections consistent with this policy.

Third-party service providers are bound by contract with bjee and are obligated to use your information only for specified purposes. They may not independently sell your information or use it for any other purpose.

Cookies and similar tracking technologies are used on the bjee website. These help improve the user experience, remember login status, and ensure the platform functions properly.

Types of Cookies

• Essential Cookies: Required for the core functionality of the website — the platform cannot operate properly without them.
• Functionality Cookies: Remember your preferences and settings, such as language selection.
• Analytics Cookies: Collect statistics to understand how users interact with the platform.
• Security Cookies: Used to detect fraudulent activity and keep accounts secure.

You can control cookies through your browser settings. Keep in mind, however, that disabling certain cookies may limit the platform's functionality.

As a bjee user, you have the following rights:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: If there are errors in your stored information, you can request that they be corrected.
• Right to Erasure: In certain circumstances you can request the deletion of your personal information — however, information retained to fulfil legal obligations is outside this scope.
• Right to Restrict Processing: In certain cases, you can request that the processing of your information be limited.
• Right to Opt Out of Marketing Communications: You can opt out of promotional communications at any time.
• Right to Data Portability: You have the right to receive a copy of your information in a structured, machine-readable format.

To exercise any of the above rights, contact us at [email protected]. We will endeavour to respond to your request within a reasonable time.

bjee's services are for persons aged 21 and above only. We do not knowingly collect information from minors.

Users must declare their age at the time of account registration. If we learn that a minor's information has been collected unknowingly, we will close that account and delete the collected information.

If you believe a minor has opened an account on bjee, please notify us immediately at [email protected].

Financial transactions on bjee are completed via bKash, Nagad, Rocket, Upay, and bank transfer. Financial information is exchanged directly with the relevant payment provider through these payment methods.

bjee does not store full credit or debit card numbers. Payment confirmation information is transmitted via SSL encryption. All financial information is stored on secure servers and only authorised personnel are given limited access.

Users are advised to contact us immediately if they notice any suspicious financial activity.

To operate bjee's services, your information may be processed or stored on servers outside Bangladesh. In such cases, we ensure that the relevant service providers maintain appropriate standards of data protection.

For international data transfers, we ensure contractual safeguards are in place and work only with trusted partners.

The bjee platform may include services from game software providers and payment providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others. These third-party services have their own privacy policies and bjee is not responsible for their operations.

Users are advised to review the privacy policies of third-party services before using them.

bjee may update this privacy policy from time to time. For significant changes, we will post a notice on the website and notify registered users by email.

Continuing to use the service after each update means you are giving your consent to the revised policy. It is therefore recommended that you visit this page regularly.

For any questions, concerns, or complaints related to this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 through the bjee platform
• Language: Support is available in Bengali and English

We take every complaint seriously and endeavour to provide a resolution within a reasonable time.